TDCI Diversity Training Programmes

Workplace diversity not only refers to the similarity and differences between employees, but also the acceptance and celebration of these differences at work. Diversity training is an ongoing process to educate employees on the proper way to treat people of different backgrounds. The main goal is to create a positive work environment and help employees recognize and be tolerant of differences. It breaks down the barriers that separate different types (ethnic, social, political, etc.) of employees so they can work together and be productive as a team. An inclusive culture fosters an innovative, collaborative and high-energy work environment to compete effectively in the global marketplace.

TDCI offers a variety of learning opportunities designed to educate individuals and teams about diversity in the workplace and to prepare delegates to collaborate successfully with colleagues and clients. Diversity training benefits a workplace by decreasing risk, eliminating discrimination and creating healthy business relationships.

1. Diversity and Inclusion Programmes

Diversity and Inclusion Programmes help employees develop a greater sensitivity to the challenges and opportunities presented by working in an increasingly dynamic, global and diverse environment. Diversity and inclusion training provides the knowledge, skills and tools in creating and sustaining change that fosters a more creative, inclusive, respectful and productive workforce and workplace. Themes covered by these programme could be as follows:
    • Conceptual orientation to Workplace Diversity
    • Exploring the impact, motive and case for dealing with workplace diversity
    • Identity, Similarities & Differences
      • Pairs: Stories
      • Intra & interpersonal awareness
      • Myers-Briggs Type Indicator (Personality Types)
    • Coping with a changing environment (Who moved My Cheese)
    • Culture, values & beliefs
      • Cultural Challenge
      • Intercultural competence
      • Cultural Questions
    • Understanding diversity related mind-sets, attitudes and behaviour
      • Group formation and Social Psychology
      • Reference Systems & Nandi’s Tale
      • Ladder of Inference
      • Individual diversity continuum
      • Unconscious Bias
      • Stereotypes, Prejudice & Discrimination
    • Isms and inclusion in the workplace
      • Race, gender, age, sexual orientation, ethnicity, culture, religion, and persons with disabilities ...
    • Diversity Management
      • Diversity Management Strategies
      • Organisational development continuum
      • Developing an inclusive & meaningful work environment
      • Imagine Activity / What - So What - Now What
    • Diversity Narratives
      • The Single Story
      • Towards Re-Storying our world
    • Strategic Integration, Conclusion and Paving the Way Forward
2. Diversity Management Programmes:
Diversity Management Programmes: In response to the growing diversity in the workforce around the world, many companies have instituted specific policies and diversity management programs to enhance the recruitment, promotion, retention, inclusion and integration of employees who are different from the mainstream workforce. Having an employee base that reflects the diversity of the societies in which you operate enables a company to better understand and serve its diverse clientele. It is crucial to continued success and gives a company access to a wide range of skills and talent, as well as diverse thinking which facilitates innovation and sustainable solutions for the organisation and for its customers. TDCI's Diversity Management workshop provides a framework for understanding the concept, practicalities and strategies of managing a diverse workforce. It analyses the risks, benefits, and critical factors that will influence the creation of an inclusive and motivated workforce. Effective strategies and tools in managing diversity is presented while specific diversity issues (such as gender, race, religion, ethnicity, culture, disability, age, sexual orientation, education and economic diversity) can be addressed. The programme explores ways of maximizing organisational performance and developing a culture of mutual respect and trust. TDCI's diversity management programme capacitate leaders and managers with the necessary knowledge and skills to creating inclusive work environments (Architecture of Inclusive and Excellence). 
The basic Diversity Management programme includes the following element but can be further customised to suit the client's specific needs:
    • Contextualise and create awareness of Employment Equity, Broad Based Black Economic Empowerment, Diversity Management, as well as Change and Transformation
    • Exploring the evolution of diversity management paradigms (different theoretical approaches and models to dealing with diversity)
    • Conduct a diversity risk-analysis and exploring the organisation’s motive and case for dealing with workplace diversity.
    • Explore the organisation’s current scenario (developmental stage) and Desired State.
    • Developing a strategic blueprint for the company’s employment equity and diversity related transformation
    • Enabling managers with the necessary insight to strategically manage diversity related issues
    • Providing the neccesary tools, strategies and systems to ensure the sustainable implementation of the transformational blueprint 
3. Diversity Train the Trainer Programmes
Diversity Train the Trainer Programmes capacitates internal change champions with the knowledge, skills and tools to facilitate diversity change interventions within their respective organisations. The Diversity Train the Trainer provides a structured programme in equipping practitioner them with the theoretical underpinning, facilitative processes, skills and methodology required to design and facilitate diversity related interventions. It is an intensive 5-day programme for practitioners who want to present and coordinate diversity related interventions. Themes addressed in the process are as follows:
    • Exploring Central Concepts
    • Orientation to the concept of Workplace Diversity
    • Impact, Risk and Benefits of a Diverse Workplace
    • Motive and Case for Diversity Work
    • Understanding Diversity Processes
    • Social Psychological Processes in Diversity Practice
    • Cultural Challenge & Questions
    • Reference Systems and Unconscious Bias
    • The Iceberg Diversity Model & Ladder of Inference
    • Unpacking our ‘Single Story’
    • Discrimination and Isms
    • Dealing with ISM’S
    • Change and Who Moved My Cheese?
    • Diversity Management
    • The (R)evolution of diversity management practices
    • Diversity Mind-Set
    • Model for Organisational Evolution
    • The Architecture of Diversity Work
    • Orientation to Diversity Training
    • Designing Diversity Training
    • The H3 (head, hand and heart) approach to diversity
    • Change & Transformation Models
    • The South African Diversity Journey
    • Regulatory Framework
    • Skills Development Module                
4. Executive Employment Equity, Diversity and Transformation Management Programme:
Executive Employment Equity, Diversity and Transformation Management Programme: This high level programme presents a strategic overview of the architecture of EEDT related change in organisations. It provides an orientation to the field; charts the evolution of EEDT practice and explores the latest trends in strategically managing workforce diversity and inclusion. The programme enables practitioners to craft a strategic blueprint in managing large system transformation. 

Specific areas covered by the Executive Employment Equity, Diversity and Transformation Management Programme are as follows:
    • EEDT: An emergent field
    • From one dimensional, immediate, mechanistic, and compliance driven interventions to multi-dimensional, integrated, strategic, and dynamic transformation processes
    • How to integration the legacy of the past and the aspirations of the future in the present day strategies
    • The evolving agenda:
      • Social Justice
      • Political Transformation
      • Socio-economic Transformation
      • Relational Transformation
    • Analysing the motives and drivers of organisational change
      • Compliance, the Business Case and beyond
    • Exploring transformational journeys: A meta-analysis
      • Theoretical perspectives and models on change and transformation
    • Generations, stages, phases and positions…in getting there
    • The architects of organisational transformation
      • Stakeholder analysis and contracting
    • The architecture of organisational transformation
      • Social Justice: Morally and ethically doing the right thing
      • A Compliance Framework: Representative, equitable and discrimination free
      • Business focus: Effectiveness, efficiency and profit
      • Relational perspective: A different way of relating and being
    • The shift from Operational to Strategic Diversity Management Practice
    • Crafting strategies to transform a diverse workforce into a resource for global success
    • Gearing up: From best practice to next practice
    • Creating potential spaces and virtuous cycles that entrenches diversity into the fabric of the organisation
    • Developing rigorous metrics to support the change initiative and apply comprehensive accountability systems with real rewards and consequences for individuals and groups 
5. Psychology of Diversity and Transformation:
Psychology of Diversity and Transformation: Diversity and psychology are two words that rarely appear in the same sentence. This is a rather strange phenomenon, considering that psychology is vital to understanding the fundamental motives and drives that inform diversity and transformation processes. Prof Michelle May and Marius Pretorius will explore various psychological concepts in order to facilitate a deeper and more grounded understanding of diversity and transformation processes. The session is really about making psychological knowledge and insights available to all diversity practitioners in order to facilitate more meaningful and sustainable transformation initiatives. 
6. Employment Equity Committee Training:
Employment Equity Committee Training: The programme will equip your EE Committee Members with the necessary knowledge & skills to meet the legislative requirements of the EE Act and begin the process of building a culture that values diversity.
Module 1: Overview of the Employment Equity Act
  • Understanding the Employment Equity Act
  • Purpose, interpretation and application of Employment Equity legislation  

Module 2: Prohibition of unfair discrimination

  • Understanding unfair discrimination
  • Differentiation, Discrimination, Unfair discrimination
  • Direct and indirect discrimination
  • Grounds of discrimination
  • Employment applicants, work analysis and inherent requirements of the job/ job descriptions
  • Recruitment and selection
  • How the Employment Equity Legislation attempts to eliminate and prohibit unfair discrimination
  • Medical & Psychological assessments  

Module 3: Employment Equity and Affirmative action

  • Understanding Affirmative Action
  • The Equality Test (Section 9(2) of the Constitution
  • Understanding Black Empowerment
  • The duties of designated employers and voluntary compliance
  • The requirements of disclosure of information
  • Employment Equity Plans and the requirements for keeping records  

Module 4: The Employment Equity Committee/ Roles and functions

  • Roles, responsibilities and functions of the Employment Equity Committee
  • Monitoring Employment Policies, Procedures & Practices
  • Monitoring /Evaluating Implementation of EE Plan
  • Consultation
  • Identification of EE Barriers
  • Developing EE Measures
  • Benchmarking Best Practices
  • Frequency and content of Committee Meetings  

Module 5:  Practical analysis of disciplinary codes, policies, EE plans and EE reports.

  • Practical analysis of disciplinary codes, policies, EE plans and EE reports.